Privacy Policy

Last Updated: 04/01/2026

AQURGEN (“AQURGEN”, “we”, “our”, or “us”) is committed to protecting personal data and respecting user privacy across all jurisdictions in which we operate. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

This policy applies globally and is designed to comply with applicable data protection laws, including but not limited to the UK GDPR, EU GDPR, US privacy regulations, and other international privacy frameworks.

1. Information We Collect

We may collect the following categories of information:

a) Information You Provide

• Name

• Business or company name

• Email address

• Telephone number

• Job title or role

• Information submitted via forms, demo requests, or partnership enquiries

b) Automatically Collected Information

• IP address

• Browser and device information

• Operating system

• Pages visited and interaction data

• Referral or traffic source

This data is collected via cookies and similar technologies.

2. How We Use Personal Data

We use personal information for the following purposes:

• Responding to enquiries and requests

• Evaluating partnerships and commercial opportunities

• Providing platform demonstrations and information

• Improving website performance and user experience

• Ensuring security, fraud prevention, and system integrity

• Meeting legal, regulatory, and compliance obligations

We do not sell personal data under any circumstances.

3. Legal Basis for Processing (GDPR / UK GDPR)

Where applicable, AQURGEN processes personal data under one or more of the following legal bases:

• User consent

• Legitimate business interests

• Contractual necessity

• Compliance with legal obligations

4. Marketing and Communications

AQURGEN operates a strict opt-in and no-spam policy.

• Marketing communications are only sent where explicit consent has been provided or where permitted by applicable law

• Users may opt out at any time using unsubscribe links or by contacting us directly

We do not engage in unsolicited email, SMS, or automated outreach without clear user permission.

5. Data Sharing and Third Parties

We may share personal data with trusted third parties only where necessary, including:

• Hosting and infrastructure providers

• Analytics and CRM platforms

• Compliance, legal, or regulatory authorities where required

All third parties are contractually obligated to maintain confidentiality, security, and lawful processing standards.

6. International Data Transfers

As a global business, AQURGEN may transfer personal data across borders. Where data is transferred internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses

• Adequate jurisdictional protections

• Secure data handling practices

7. Cookies and Tracking Technologies

We use cookies to:

• Measure website performance and usage

• Improve functionality and user experience

Users may manage or disable cookies through browser settings. Some site features may be limited if cookies are disabled.

8. Data Security

AQURGEN implements appropriate technical and organisational measures to protect personal data against:

• Unauthorised access

• Accidental loss

• Misuse or disclosure

Access to personal data is restricted to authorised personnel only.

9. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

Requests can be submitted using the contact details below.

11. Third-Party Websites

Our website may include links to third-party sites. AQURGEN is not responsible for the privacy practices or content of external websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Information

For privacy-related enquiries or data requests, please contact:

Email: privacy@aqurgen.com